steps for claiming an insurance is given below :
1.Make a contact to your agent : First make a contact to agent agent.collect total information (name, address, policy number, the date and time of your loss). Also when You are away. shoot a mail contains the total details of the related matter. Take a copy of that mail. It might possible that adjuster visit your assets evaluate about the total damage.also don't forget to verify that adjuster has the proper licensed or not.
2.Giving proper time along with your adjuster: You should co-operate while the adjuster comes to find the total damage. The reason he is also there to assist you and also to your claim. You need to follow the adjuster so that he calculate and measure the actual cost of the total items. you both need to agree upon the extent of damage, discuss almost every thing with that adjuster.
And last but not the least , it is also suggested that you need to file your insurance claims just after all the damage is found. You may also call up the insurance customer care help line for detail information.